Privacy Policy

Celestial Sands International respects your privacy and is committed to protecting the personal information of users, clients, and visitors who access our website, services, and real estate offerings, particularly in relation to properties and projects in Gurgaon (Gurugram), Haryana, India.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information in compliance with applicable Indian laws, including the Information Technology Act, 2000, related rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

  • Full name

  • Phone number

  • Email address

  • Residential or correspondence address

  • Identification details (only if legally required for transactions)

b) Property & Transaction Information

  • Property preferences (budget, location, size)

  • Property inquiry details

  • Site visit information

  • Transaction-related data

c) Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Respond to property inquiries and requests

  • Provide real estate consultancy and brokerage services

  • Arrange site visits and follow-ups

  • Share relevant property listings, updates, and offers

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

  • Prevent fraud and ensure security

3. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • Performance of a contract or pre-contractual obligations

  • Compliance with legal requirements

  • Legitimate business interests, where applicable

4. Sharing & Disclosure of Information

We do not sell or rent your personal data. However, we may share information with:

  • Property developers, builders, or sellers (only as required for transactions)

  • Legal, financial, or regulatory authorities, when required by law

  • Trusted service providers (CRM tools, marketing platforms, IT services)

All third parties are obligated to maintain confidentiality and data security.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance website functionality

  • Analyze traffic and user behavior

  • Remember user preferences

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

Celestial Sands implements reasonable administrative, technical, and physical safeguards to protect your data against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss or misuse

Despite our efforts, no digital transmission or storage system is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory requirements

Once data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you have the right to:

  • Access your personal data

  • Request correction or updates

  • Withdraw consent

  • Request deletion of your data (where legally permissible)

  • Lodge a grievance regarding data handling

Requests can be made using the contact details below.

9. Third-Party Links

Our website may contain links to third-party websites or property portals. We are not responsible for the privacy practices or content of such external sites.

10. Children’s Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Information

For questions, concerns, or data-related requests, please contact:

Celestial Sands International
📍 Gurgaon (Gurugram), Haryana, India 
📞 Phone: +91 93557 55676

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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